- Refunds are not granted to accounts closed for TOS violations.
- Existing product upgrade or downgrade will not be refunded, user will be responsible for the action.
- If already have product and order new product then no refund policy work. only 10 days credit back guarantee.
- No refund will be made if our team not found any issue in your Hosting plan from our side.
- No refund will be made if your Service(s) is suspended (due to Email Marketing/Email Abuse/Misuse of our service/Inappropriate/Illegal/Immoral/Account Over-use) or terminated.
- Accounts will be terminated after 3 days after overdue
Fund / Credit Balance:
- No Refund after fund added to Vook Host wallet (Credit Balance).
- Refund provided into Vook Hostwallet is non refundable.